Yes, every medical certificate includes a unique reference number along with the issuing doctor’s details. If required, your employer or university can verify the certificate using the information provided on the document, including the doctor’s contact details.

Yes, your information is handled securely and kept strictly confidential. We follow standard data protection practices to ensure that your personal and medical details are protected.

Most medical certificates are issued within 30 minutes* after submission. In some cases, additional time may be required depending on the details provided and the doctor’s review process. The certificate is delivered directly to your email once approved.

Backdated medical certificates may be considered for recent medical conditions, subject to the doctor’s clinical assessment. Supporting documents may be required in some cases, and older requests may not be feasible. If approved, the leave period can be backdated, while the certificate issue date will always reflect the actual date of issuance.

Online medical certificates are commonly used for sick leave, work absence, school requirements, and similar purposes. However, acceptance depends on the policies of your employer, institution, or authority, so it is advisable to confirm their requirements before applying.

This service is based on a doctor consultation, and the medical certificate is issued as an outcome of that process. Once your request is submitted, it is forwarded for medical review, and the service is considered initiated. As a result, it is not eligible for a refund, regardless of whether the certificate is in process or has been issued. Acceptance of the certificate depends on the policies of your employer or institution, so we recommend confirming their requirements before applying. For more details we encourage you to read our Refund & Cancellation Policy